Company Name: CSC
Position: Engineer - Technical Support
Education: Graduates
Experience: Freshers
Application Mode: Online
Website: www.csc.com
Location: Chennai


Job Summary:
  • Ensures delivery and management of the end-to-end technical support service.
  • Performs operational support for server hardware and platform software.
  • Acts as liaison between project team members, customers, and installation team to ensure projects are implemented seamlessly.
  • Investigates and resolves hardware and software incidents, performs root cause analysis to identify underlying problems, monitors and optimizes infrastructure performance, and manages backups.
  • Communicates effectively with customers to ensure problems are understood and resolved. Maintains support documentation and asset and configuration data repositories

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