Company
Name: CSC
Experience: Freshers
Application Mode: Online
Application Mode: Online
Job Summary:
- Ensures delivery and management of the end-to-end technical support service.
- Performs operational support for server hardware and platform software.
- Acts as liaison between project team members, customers, and installation team to ensure projects are implemented seamlessly.
- Investigates and resolves hardware and software incidents, performs root cause analysis to identify underlying problems, monitors and optimizes infrastructure performance, and manages backups.
- Communicates effectively with customers to ensure problems are understood and resolved. Maintains support documentation and asset and configuration data repositories
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